Shipping Policy Pakistan – Delivery Information
Last Updated: 04/11/2026
At KDM Autos, we are committed to delivering your car-care products, gadgets and automotive accessories safely and reliably. This Shipping Policy explains our delivery areas, shipping charges, order processing times and tracking procedures for customers across Pakistan and Azad Jammu & Kashmir (AJK).
1. Shipping Partners
Our primary delivery partner is:
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Leopards Courier
Other third-party courier services may be used depending on the delivery location and availability.
2. Delivery Areas
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We deliver to cities and towns across Pakistan and AJK.
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Delivery availability and timelines may vary depending on the destination and courier operations.
3. Shipping Charges
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Delivery charges apply to orders below PKR 5,000.
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Free delivery is available on orders of PKR 5,000 or more.
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Applicable delivery charges are calculated and displayed during checkout.
4. Order Processing Time
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Orders are typically processed within 1–2 business days.
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Orders exceeding PKR 9,500 require full advance payment before processing begins.
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Orders requiring advance payment will only be processed after the full payment has been received and confirmed.
5. Delivery Time
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Estimated delivery time is 2–5 business days, depending on the destination and courier service.
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Delivery estimates are provided as a guide and may vary.
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Delays caused by courier operations, weather conditions or other unforeseen circumstances may affect delivery times.
6. Order Tracking
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Customers will receive tracking information once their orders have been dispatched.
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Tracking details can be used to monitor delivery progress through the courier’s tracking service.
7. Address Accuracy
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Customers are responsible for providing accurate and complete delivery information.
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Incorrect or incomplete addresses may cause delivery delays or prevent successful delivery.
8. Lost or Damaged Shipments
If a shipment is lost or arrives damaged, please contact us promptly at sales@kdmautos.pk.
We will coordinate with the courier to help resolve the issue in accordance with our Refund & Return Policy.
9. Policy Updates
KDM Autos reserves the right to update this Shipping Policy when necessary. Any changes will be published on this page and will take effect upon publication.
10. Contact Us
For questions about shipping, delivery charges, estimated delivery times or order tracking, contact our support team:
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Email: sales@kdmautos.pk
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Website: KDM Autos
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WhatsApp: 0329 0206 313